Steve  0:09  
The HRHappyHour Network is sponsored by Workhuman. Employees recognized for milestones, are three times more likely to believe their company actually cares about them. Three times. So why are companies so bad at it? The stale bagels, the branded swag, the audacity. Workhuman believes milestones deserve their moment, the space for the people who know you best, your actual work circle to reflect on your journey, your wins, your impact, the inside jokes, the big moments, all of it. It's called service milestones. AI finds the right people, automation handles the rest. Employees choose their own reward from millions of options curated just for them, milestone like you mean it with Workhuman, a proud supporter of the HRHappyHour network. Find out more at workhuman.com and thanks for joining us. Welcome to the At Work in America show. My name is Steve Boese. I'm with Trish Steed. Trish, how are you?

Trish  1:05  
I'm fantastic. It's a great sunny day where I am so yeah, how about you?

Steve  1:11  
I am well, I'm excited. We've been doing some really great shows lately, of course, talking a lot about what's happening in HR and workplaces. A lot about AI tech, of course, and we're gonna talk about that some more today too, but maybe with a slightly different spin, and one I think is maybe a little underserved, is is kind of the opportunity for all size businesses, really, right, small businesses, medium sized businesses, maybe even extremely small businesses, right to take advantage of what's happening in technology and AI technology and and maybe some news as well. So to help us talk through some of that, we are so thrilled to have Ryan Bergstrom with us. He is the Chief Product Officer at Paychex, which, first of all, Ryan, I have not had a chance to talk to you a little while. Congratulations on becoming the Chief Product Officer at Paychex, and welcome to the show. How are you? It's great to see you.

Ryan Bergstrom  2:06  
Thank you on that I'm doing well. I'm excited to be here. Appreciate you guys having me on and it's sunny here as well, so I'm glad we're all enjoying some some nice weather. Trish, that's awesome.

Trish  2:15  
I know I was in snow last week, so any kind of sun. Yeah, I live in Colorado, so anytime there's a sun, I'm happy about it.

Ryan Bergstrom  2:24  
Yeah, you never know this time of year.

Trish  2:26  
Good, well we're glad to have you on the show. So excited to hear about all you're working on. I mean, that's a big role, right? Taking on all of all of product. So maybe tell us a little bit about just Paychex for anyone that isn't familiar, and then what you've been up to in this role.

Ryan Bergstrom  2:43  
Yeah, awesome. Thank you. So if you're not familiar with Paychex, we're a leading supplier in the ATM payroll space. We pay one in 11 private sector employees across the country. So just a huge, huge reach. And we do a whole lot more really, than just HR and Payroll, so everything from retirement and insurance to also really bringing to our customers a strong set of HR advisory services, expert advisory services, and I think especially when you're talking about the smaller businesses, that's a really key offering of what we do, because those businesses are so focused on just running their business and growing their business that they don't have that expertise. And so we can help provide that expertise, whether it's through the tools and the software, but also through a lot of our great advisory services that we're able to bring to our customers. So it's an exciting role to have and fun to be helping these companies come into the future on our technology and our services.

Steve  3:34  
Ryan, thank you for that, for that setup. One in 11 is not a small number in the United States, right? That's millions of people. I don't know the exact number, but it's in the millions, right? Seven figure number, for sure, maybe an eight figure number, but awesome. Ryan, small and medium sized businesses, for sure, are under a lot of pressure, right? Maybe they've always been. We're a small business ourselves. Trish and I, our company. We get it too. But what are some of the things that your clients and the customers and the folks that you guys support, what are they running into right now in the environment that's been maybe particularly challenging over the last, I don't know, say, 12 to 18 months?

Ryan Bergstrom  4:13  
Yeah, absolutely. I mean, you see, you know, put yourself in their mindset to start right like it's I run this small business, and I'm mostly focused on, how am I going to make sure my business is growing? How am I keeping the doors open? How am I going to try and just succeed at the end of the day? And so then you throw in like the things that they're dealing with. First off, what we see is the compliance load that they're facing is just continuing to grow, right as there has been maybe a little less guidance at the federal level over the past few years. The state and local complexity just keeps going up, and there's real risk to small businesses to not be compliant. So we see them dealing with that, you know, we see them dealing with, even in the small business, kind of tool sprawl. I think sometimes you think about that as an enterprise problem. But, you know, we see people are using, generally, over five systems on average, kind of across those businesses. And so that is, is a huge challenge. And that that role in particular, it's the every hat role, right? Like you are HR, you are finance, you are IT, you are the office manager, you are facilities, you do all of that. And so, you know, the stress that they're under is huge and kind of growing every single year, and we think there's a lot of opportunity to help them deal with those kinds of things.

Trish  5:20  
Yeah, I mean, Steve mentioned, we're a small business, and you're right. I think the amount of time we're spending on compliance, the time we're spending on things like payroll and maybe payroll questions, issues, what kind of business results are you getting for maybe some of those businesses that are just getting started with Paychex, are they seeing, sort of the immediacy of the outcomes that they maybe haven't been getting. What kind of feedback do you get from maybe a brand new company that's just been with you for a short time?

Ryan Bergstrom  5:49  
Yeah, that's a great question. I'd say there's a couple things. I'd say one, we generally get a sense of relief from them, of like, oh, wow, now I have this trusted partner that can help me with these things. And, you know, think about the small business owner who maybe is dealing with a harassment claim for the first time, or you live somewhere where you hired someone in a new county, and that changes your compliance, or maybe over the state line, and that's changes your compliance, and you didn't know where to start. Maybe you're Googling or using AI to get that, but we all know those answers often say things like, this is AI and may make mistakes. So having that, that expert backstop that we can bring, gives them that relief, but then, I think, gives them confidence to grow. And we've done some studies, and we've seen that businesses, as they come on, tend to have more success in their business. You know, once they've they've started to partner with us than they were having previously, because we can fill those roles. You know, as people are growing and investing, oftentimes, you don't want to necessarily invest in some of those functions, because you want to invest in that like the customer facing and the parts that really grow your business, so they can invest with us in a much lower, you know, overall cost to them and get that, that really great return.

Steve  6:57  
Ryan, you mentioned, of course, you didn't have to mention this. It's in the undercurrent of every conversation we seem to have lately. But you mentioned AI a moment ago, and I would think also one of the really strategic benefits and opportunities for for any small, midsize business beginning to engage with with an experienced provider like Paychex is the tapping into some of this new capability, right? It's it's quite remarkable. Some of the things already we've seen AI has been able to do in the HR space and in talent acquisition space and learning performance all across the board, really, what are some of the ways you guys are thinking about delivering and enabling your client base to take advantage of some of the really breakthrough technologies, you know, that fall into the AI banner?

Ryan Bergstrom  7:48  
Yeah, no, it's a good question. And I think one of the things we've been thinking about how we tackle this, one of the things that's been really interesting too, is we've spent a lot of time with our customers trying to understand kind of where they're at on this whole AI adoption curve. And you know, if you laid out the bell curve, you're of course going to have everybody from the, you know, I want everything to be there tomorrow to, you know, I don't want to touch that ever, please keep it away from me kind of distribution. But I think what we found is, in particular, we have a lot of customers who are in kind of that, you know, maybe blue and gray color type of workforce, a lot of hourly workers, a lot of deskless workers in particular. And so there's, you know, this concept of, how do we engage with those people, and what are the most critical parts of the product that they run? And then again, back to that small business owner challenge is like, what does life look like? And certainly, the number one thing everyone is doing with us is payroll. And that process can be really, really stressful from a small business owners point of view, you know, you you didn't get the address change in. An employee missed a punch, like all of those things. Oftentimes they're, they're trying to process payroll up against the wire, you know, when it's time to submit. And I think one of the areas we can first bring AI in to help is actually in that payroll process. So kind of to your point, I think there's been, you know, a lot of great use cases in the talent space and others, but the like payroll has been one of those areas that you haven't seen as much in. We think we can really revolutionize the payroll process and really reduce that stress of not only it kind of piling up against you and having to deal with all of the challenges, you know, that happened over the payroll cycle, but also making sure people understand everything that's changed along the way, that we're helping them know when they have anomalies and other changes, that we can really serve up a payroll that's ready for them to go. Because as we look at it, we think AI can do a lot. We also don't think it's going to fully replace humans. I was reading or listening to an interview with the CEO of Delta, and he was actually talking about, he loves he thinks of AI is not artificial, but augmented intelligence. And like, I was like, that really resonated with me. I loved that statement because that's how we were thinking about that. The same way, how are we augmenting and helping these people, you know, be better at their jobs by using AI to make tasks simpler and faster for them.

Trish  9:59  
Yeah, right. Well, I think, you know, I love the word augmented too, because I think a lot of people think, well, it's replacing me. But to be honest, I think if you're in a small business, you're, you're not going into it because you want to spend all your time doing compliance or payroll, right? You you want to do the business at hand, right? So think of like maybe a small town mechanic, right? Or someone who operates a boutique store, something where they really want to focus on what they're they're there to sell, or the service they're providing. I think it'd be very frustrating. You I personally, as a small business owner, want someone to come in and augment what I'm doing to make it easier, because, you know, I've run payroll for many years at bigger companies. Doing it in a small business is sometimes harder, because, you know, there are those anomalies. And you really, you know, every single person personally, you got to make sure that you're doing what they need. So, yeah, I feel like it would be providing a good sense of relief, I would imagine, right?

Ryan Bergstrom  10:59  
Yeah no, you're right, because there's the question, like to that example, so who are we going to replace? Like, there, there's not, but it's the how do we help them grow, right? So, as opposed to, well, now you needed to hire, you know, a new HR person or an additional HR person, whatever may be. Well, maybe the system, and you know, some of our AI backed services can take that load for you and allow you to grow better and more efficiently, is where we really think there's a big unlock.

Trish  11:26  
That's a good way to think about it too, because, again, you don't have to be fearful of it. It's, yeah, not having to add head count is, is a good thing sometimes, right?

Ryan Bergstrom  11:34  
It's a meaningful impact when you're talking about a 10 or a 20 person organization, right? It's much more amplified than when you're in a 10,000 person organization.

Trish  11:43  
Right.

Steve  11:43  
Yeah, there's an argument to be made that the the opportunity here for AI, and the willingness to either experiment with pilots or small implementations, or really just a more widespread adoption, is going to be even heightened in the small business level, because of the pressures that we've talked about and because of the many hats that these folks are having to wear, and they're there a little bit of efficiency improvement or a little bit of error reduction, or a little bit of, you know, process being taken over, or being automated, say, or Error Corrections being automated. You know, that makes a huge difference. Right in a small company, could be the difference between a profitable quarter and a maybe a break even quarter even.

Ryan Bergstrom  12:23  
Yeah, that's exactly right.

Steve  12:25  
Yeah, yeah.

Trish  12:27  
One of the things that was really interesting to me as we were preparing for this conversation was thinking about some of those real time anomalies that pop up. And, you know, if you're running a business, those often pop up at the wrong time, right? I'd love to hear what kind of feedback you're getting from your clients, or even maybe your prospects, who are saying this is an issue I have. I feel like things are just popping up all the time, and I don't know how to deal with them. Is that something that that you're seeing and that they really are benefiting from what Paychex is doing from a product perspective.

Ryan Bergstrom  13:03  
Yeah, they are and I'm excited to tell you about some of what we're doing. But those, those examples are everything from, Hey, I didn't know my like, overtime was all of a sudden kind of going out of control, right? And I didn't know one, that was happening, and two, I didn't know what I could do about it. You know? I didn't realize that, as a result of that, all sudden, my cash requirements are significantly higher. You know, I didn't know that I the fact that I hired someone over the state line put me into a world where I have to deal with all this new compliance in a new state that I've never been able to, you know, have to, never had to do work in before. And so I think, like, those are kind of real things that may sound simple, but are hugely impactful. And what we often see is those often aren't recognized until they're going into process payroll, and all of a sudden it's like, Wait, we have these problems. But we could have had a completely different experience that was notifying them and helping them understand these things as they were happening along the way, and helping them deal with them as they happen. And so we're really excited about a brand new launch, actually, that is really designed to help with this, called Paychex Wise. And this is our new AI platform that's really built upon, you know, the more than 50 Years of knowledge that we've got, there's over 11 trillion data points when we start talking about all of these little things that people need to know about, that they can be aware of. And we like to think of this kind of in three key pillars to maybe better answer your question is, there's this concept of, first, the in the intelligence aspect of it, like, what's happening? What are the like, the things that someone needs to be aware of, that they may not? You hired someone over the state line that never existed before. Overtime is running hot, and you just may not notice that, right? Like, and maybe all you need to do is make a swap, a swap on the shift to solve that. From there, it kind of goes up to this, you know, the concept of assistance, like, how do we help walk you through processes? So if you have hired that person over the state line, how do we guide you through, you know, getting things set up, updating your handbook, kind of all those, those types of things. And then finally, the the the really true automation, or kind of agentic capabilities. So if it's the letting you know, helping you through it, and the doing it for you, I think more of it like the serving it up for you. And so if we use that payroll example, I love to date myself and kind of reference you remember the old Dunkin Donuts commercials, like it's time to make the donuts. There's people, I'd say that on my team, sometimes people like, we have no idea what you're talking about. But, you know, I kind of think of that from the payroll perspective, is like, I think we should be be able to get to the point, and we'll get to the point with wise, it's where it's just, hey, it's time to run payroll. Here are the things we recognize. Here are the changes you know, you can make to fix these things. Most of those should have been happening along the way, during the payroll process. You know, an employee misses the punch. Don't let that pile up on payroll submit. Let's just be notifying the employee and getting that taken in and automatically sending it to the manager for approval. You hired a new person in a new new jurisdiction. Let's get your compliance set up. But now we always want to keep that human in the loop. So we're not going to actually process payroll without the human, but if we can have that, that owner operator with payroll is ready. Here are the three things you know that you need to be aware of. Would you like us to resolve it for you? Do you want to jump in and resolve it for you? It's a completely different experience to bring, to bring to the bear and it goes back to those problems. How do we take that stuff off their plate so they can be focused on running and growing their business?

Trish  16:29  
Yeah, three things. I mean, as you're talking, I'm thinking, you not only first provide that relationship, because I think also the shift, and I'll just use us as the example, like the shift in being a small business owner is you, you don't know how to do something, and you really don't have someone to reach out to. So just providing that relationship to give guidance is a huge it's got to be just a huge weight off their shoulders. I think also what you're describing is that more enterprise level experience with technology that small businesses don't often get so, I mean, are you kind of hearing that? Are people surprised?

Ryan Bergstrom  17:05  
I think you're, I think you're spot on. And I think your first point was a really, really great one, because it's as much as I'd love to get excited about products and technology, one of the things that maybe you know almost seems counterintuitive as AI is able to do more and more and more is it's actually we're finding it's forcing or making customers want that human touch. And it's one of the things that Paychex has done since its foundation, right over 50 years ago, is bringing the people, the HR business partners, providing that advice to you. And so what's great about the technology, though, is it just allows those people to provide even better information, because as much as we're building this into the platform for customers to use directly, these are the same tools that will power that kind of advisory service that we bring to our customers. And so, yeah, we they can get the advice through their product, and then they always have the ability to get to that human on our side to get the expertise, and, you know, kind of walk them through anything they need help with as well. I think that one two punch is a really, really powerful one, and just gives people a sense of comfort that they didn't they wouldn't have otherwise.

Trish  18:10  
Yeah, I think that example you did of like, say, missing a punch. I think it also it flips the way that the owner or leader in the organization is handling it. Because instead of it just being like a transactional thing, like, Oh, now I have to quickly go back and get this person to do a punch, whatever that is, right, whatever that task is, instead, or overtime. Use the overtime example, instead, I think if you're getting notified, right, the human in the loop concept, if you're being notified proactively, then the conversation becomes something completely different. You can go out and have a discussion with someone like, Oh, why did this happen? Or is there a personal need or a business thing that has changed? So again, instead of focusing on a task, you're focusing more on having, I think, a better relationship with your employees too, right?

Ryan Bergstrom  19:00  
Yeah, that's that's so true, because it's, you know, like the it used to be you had to go run a record or pull the dashboard and try and find this stuff and like that. It should have been dead long, long ago, but probably wasn't. No definitely not. But if we can be giving them and arming them proactively, like you're saying, then they can go do that stuff in the right timeframes with with less stress. And it comes back to what you said at the end, which because it's all about the people, and it's all about the relationship and the work environment you're creating for the people, and that's we can help them do a better job with that and like that gets me really excited, and I think is a really cool thing we can be doing. And you're right, it's not just an enterprise thing. This is a.

Steve  19:40  
Yeah. And I've been banging on that drum for a really long time too, right? And many others have as well, right? This idea like when we, when we, you know, updating myself too, right? When we first started getting out of client server and into the cloud, right? That seemed to be like one of the keys to unlocking the more broad democratization of enterprise level, I'll say capabilities to smaller and mid sized businesses. And to some extent, it happened, it started to happen, certainly, but probably not as much as some of us would have thought or would have liked. There's still a bit of a gap in capability, you know, between the biggest enterprise tools used by the biggest enterprises in the world, and maybe tools that are typically used, you know, typically used by smaller companies. And I do think it is, it is changing, and it's getting better. And I do think, you know, steps like innovations, like you got, you're talking about here, Ryan with, with Paychex wise, or just another leap forward, I think, in making that a reality, right in sort of, I don't know, helping to level the playing field to some extent.

Ryan Bergstrom  20:46  
Yeah, actually, I love that example. Like, if you go back in the Wayback Machine, right when we first converted to SaaS, it was, you're going to get rid of the overhead of having to maintain, you know, do all your server upgrades and like, that was a nightmare that a lot of us live through, but you got a lot of flexibility. That was kind of the upside of that world. And SaaS was, hey, you're going to get rid of that overhead, and you're going to keep the flexibility. And I think that's where we, kind of, like you're saying, fell a little short, like people still had to end up bending their business processes around the software. And I think these new tools are finally going to deliver on that promise of where we can, like, generate the actual personalized workflows and generate the experience, not force you to be like, kind of wrapped around however software happens to work, and I think that's going to be a huge unlock for businesses of all sizes, but particularly for the smaller ones.

Steve  21:36  
Yeah.

Trish  21:37  
Well, you mentioned where you know the workflows are you seeing now, like with with wise is that something that's embedded then in where the employees are already working, like maybe with Microsoft? How are you handling that in terms of where?

Ryan Bergstrom  21:52  
That's a great question. I think one of the key things is we want to meet people where they are, you know. And that's kind of another thing in software. It's always been, go to the software, log in, navigate the menu right, find your thing, maybe you have a favorite or something along those lines, to make it easier. And that this, you know, people aren't necessarily going to do that anymore. They're going to be in Microsoft Teams, or they're going to be in ChatGPT or Claude, or wherever they happen to be. And yes, the goal is we want to meet them where they are and allow them to interact with the software wherever they happen to be, because it's all about being in the flow of work, right? That's something we've all talked about for a long, long time. But again, I think the new technology is a big unlock, you know, in a step towards that direction. So you're going to see things like that coming from us as well.

Trish  22:36  
That's great.

Steve  22:36  
Yeah, Trish, you beat me to the punch on that. I was going to ask basically the same question. So, yeah, glad. I'm glad you did, Ryan, I'd love for you to maybe just touch on as we move into this AI space, and even getting into things like agentic and systems that are executing work, et cetera, et cetera. Can you talk just a little bit about your perspective, Paychex perspective around some of the fundamentals, security, trust, reliability, Paychex, very long history right of providing payroll and other services right to millions of people, right? You know, rock solid reputation, all of it, right, but I just love for you to talk about how you guys are approaching things like data, security, trust, etc, in this space?

Ryan Bergstrom  23:25  
Yeah, that is a it's the fundamental question at some level, right? And if you go back to that, the bell curve that I kind of briefly sketched out, especially for the people who are on that, like, very skeptical side of that curve. I think, first and foremost, I really believe more than ever the whole you only get one chance to make a first impression is true here, right? If someone comes in to use one of these tools and as other as either trying to perform a task or, you know, ask a question and get answers and something goes wrong or the data is wrong, they're never coming back, especially if they were one of the skeptical ones. So one is, is making sure that that those interactions are bulletproof. We've been doing a lot of work with customers and kind of early versions to really test that out and get their feedback and help help evolve where we're going. But I think the that second one is security, because there's this, are the are the robots just going to take over and do everything for me? And when we're talking about our worlds now, we're talking about impacting people's pay, impacting their benefits, maybe impacting their dependence, right? These are very impactful decisions, and that's where a lot of the concern comes from. And so one within the platform, an agent, will never do anything without approval from from the user. So that's kind of that like time to make the donuts like it'll serve that up to you and seek your approval. It also runs all the way through all of our platform from a security and a data access point of view. So if something's doing something on my behalf, or even just, you know, answering a question, maybe I put it in a more chat, like experience, it can only access the information I can access. It can only, you know, see the menu type items, if you think of it that way, or the workflows that that I could could see, and then, you know, the audit and the reportability is a huge part of this as well. So all the way through the system, we know that this was, you know, Ryan, but with wise acting on Ryan's behalf. So like we've invested in all of that so that customers have the faith that they'll always be able to understand what it did. It's never doing anything without their their approval, and it's never able to kind of exceed the bounds that a normal user would have been able to exceed.

Trish  25:28  
That has to provide them a lot of comfort. I would imagine, as they're, you know, dipping their toes into the AI use if they haven't before. What kind of reaction are you getting? I know, one of the things that was really impressive to me, just in in watching you all as you've developed to the point of having wise is this proactive nature that you're giving businesses that may not have ever had anything but sort of the rear view mirror. Look at their business. Are you finding that they're excited about it? Are they? Are they really seeing those outcomes that are drastically different than when they're just looking backwards all the time?

Ryan Bergstrom  26:07  
Yeah, I think my favorite, this is probably my favorite piece of feedback in an early adopter ever, over 2025, years, maybe more than that. At this point, I've lost count. But literally, we had a customer use the word Glee in their feedback the first time they were using and it was like, normally, they're telling you all the things it doesn't do yet. And we've certainly gotten the feedback of, hey, can it also do more and more? And you know, that's helping us continue to develop. But that was, that was a cool win for the team, because I think what we found, because a lot of the concepts are getting pretty ubiquitous at this point, right? Even the skeptics have had some exposure. So what has been really cool is there, it's not like a traditional, old software rollout where you have to teach people how to do it. A lot of people just get in and start using it and start kind of pushing the mountains. And that's been really fun to watch. And so we've gotten a lot of positive feedback of just this is so much faster than it used to be, or, you know, it's bringing things to me that I didn't I wouldn't have known about before. So that's been fun to see. And because of the way they interact, you know, all of that interaction directly shapes where we go next, which has also been kind of really cool. From a you know, product geek kind of to kind of lens like that, that level of feedback is more real time than it's ever been before. So that's been really cool, too.

Trish  27:18  
I love hearing that. That's such a good thing.

Steve  27:21  
Yeah, Ryan, that's really exciting. And you sort of beat me to my last question. I wanted everybody's beating me my question. It was great. The last question I was going to pitch up to you was on adoption and sort of training. Do you envision some of these capabilities, these new capabilities, in particular, requiring learning curve and training and, you know, to sort of help adoption, or you sort of answered part of it, but maybe talk about it just a little bit more.

Ryan Bergstrom  27:48  
Yeah, I think the goal is definitely no right? And I think if we're, if we're really trying to depend on training, we're probably missing something in there. And so part of it also is how it rolls out. There's not necessarily, you know, do something with AI and do something without AI, do something with wise and without without wise. We're bringing, we're infusing it slowly, into all the processes that's helping customers kind of learn along the way a little bit. And we're also looking at for some of the more advanced features, like, Are there kind of user onboarding flows more than the just tell me what you can do you know, kind of prompt that you might might want to put in there. But hey, Steve, it looks like you're new. Looks like you're a payroll administrator. Let's help you get set up. You know, with with these different things, I think that'll be a key part of where we go in the future as well.

Steve  28:32  
I dig that that's going to be really cool to see. I can't wait to see like, a real live demo of this. This is breaking news, in fact. So breaking so much we didn't even know about it before we started recording, so which is really exciting, though.

Ryan Bergstrom  28:44  
Secret information, yes.

Trish  28:46  
I love being in on secrets.

Steve  28:49  
But we'll share some links in the show notes to the announcements and some other information around what Paychex is doing. This has been a fantastic conversation, Ryan, one in 11. I'm saying that again. I'm just saying that again. One in 11 folks in the US being helped and serviced and taken care of, quite frankly, by Ryan and the many, many great folks at Paychex. And I'll shout out our friend Alison Stevens as well, who reached the services team, who I got to talk to recently, I was able to do, like an internal meeting with her and her team the other day. And Mike majors, as well, was on the call, and it was great, good to see those guys.

Ryan Bergstrom  29:28  
Yeah, talking about some of the best That's awesome.

Steve  29:29  
Yeah, they're awesome folks. Ryan, for folks who want to learn more, obviously, paychex.com, the Wise announcement, of course. Anything else you want to leave our listeners with today before we let you go?

Ryan Bergstrom  29:40  
No. First off, I just really appreciate that getting to spend the time with you today, and we're, you know, we're excited about the capabilities and what we can do to help small businesses succeed. And I think, more than anything, this is really just the beginning of what you're going to see from Paychex. So excited for this to keep going.

Steve  29:53  
Great to see you, Ryan. Thank you so much. That's Ryan Bergstrom. He's the Chief Product Officer at Paychex, and yeah, great conversation. I'm so excited to see wise and just watch the continued innovation from our friends at Paychex. So great stuff. Trish, you love Paychex. I know you've been a fan for a long time.

Trish  30:11  
I do because I know it's like I every time you say something, Ryan, all I'm thinking of is when I was leading payroll, all of the challenges and how much time, and you mentioned time earlier, and I'm just thinking like, it gives you back, not just time with your employees, to get to know what they're doing better and to know about their stories more, gives you time back with your family. So you're not sitting there for hours on, you know, on payroll run, you know that you before, like it would have given me hours back every single week, honestly, to have some of these tools. So just congratulations. I can't wait to keep watching and seeing where you guys take it.

Ryan Bergstrom  30:47  
Thanks again.

Steve  30:48  
Payroll managers across the USA, rejoice, right? That's for sure. Okay, that's it for today. So great to have everyone here with us. Go to hrhappyhour.net for all the show archives. Subscribe on YouTube, Spotify wherever you get your podcasts for our guest, Ryan Bergstrom, for Trish Steed. My name is Steve Boese. Thank you so much for listening. We'll see you next time, and bye for now.

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