Episodes tagged: Air Travel

Southwest Airlines Changes Could Add up to $4 Billion in Passenger Costs

In this episode Steve continues coverage of the changes at Southwest Airlines. With new bag fees already here, and assigned and premium seating coming soon – can Southwest survive alienating existing customers and fans while chasing new customers to the brand?

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Air Traffic Controller Staffing Shortages Persist, More Close Calls Result

In this episode Steve discusses how ongoing staffing shortages of air traffic controllers are leading to more aircraft near-misses and travel delays in the US.

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