Why “Love” Is the Missing Metric in Employee Experience

Hosted by

Steve Boese

Co-Founder and Chief Data Officer of H3 HR Advisors and Program Chair, HR Technology Conference

About this episode

Why “Love” Is the Missing Metric in Employee Experience

Host: Steve Boese

Guest: Marcus Buckingham, Leading Researcher on Strengths, Engagement, and Human Performance

 

Summary

On the latest At Work in America podcast episode, Steve Boese and Marcus Buckingham discusses the transformative power of love in the workplace. They explore how designing experiences rooted in love can drive productivity, loyalty, and human flourishing. Discover practical strategies to operationalize love and create environments where people thrive. Listen in!

 

Chapters

01:54  The Importance of Designing Positive Experiences

05:40  Understanding Love as a Business Driver

10:37  The Curvilinear Relationship of Experiences and Outcomes

17:52  The Language of Love in HR

20:18  The Future of HR

23:58  Measuring Employee Sentiment

29:44  The Five Feelings that Lead to Love

34:50  Creating Flourishing Work Environments

 

 

Thank you for joining the show today!  Remember to subscribe wherever you get your podcasts!

 

Download Transcript

 

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Published

March 24, 2026

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