Why Square’s New AI Manager Should Get HR Leaders’ Attention

In this episode Steve discusses Square’s new ManagerBot, an agentic AI designed to proactively manage key business functions like inventory, marketing, forecasting, and even employee scheduling. But this is more than just a product launch – it’s a signal.

We connect the dots between last week’s discussion on MCP and agentic AI and what Square is actually building for small businesses today. For HR and business leaders, especially in SMBs, this raises a critical question: what happens when work starts getting done by AI agents instead of through traditional HR and workforce management systems?

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